Last Updated: 03/08/2024

Our Terms & Privacy Policy

Terms and Conditions

Last Update: 09/01/2025

Introduction

Welcome to the Baldyne Engineering Services website. These Terms and Conditions (“Terms”) govern your use of our website. Please note that these Terms solely pertain to your use of this website. Separate terms and conditions will apply to any engineering or related services contracted directly with Baldyne Engineering Services and will govern those specific engagements.

Service Provision

Our website is designed to provide information about our services and to serve as a point of contact. No engineering or related services can be contracted directly through this website. Any service agreements or contracts will be handled through direct communication (email) and will be governed by their own specific terms and conditions.

Use of Website

By accessing and using our website, you agree to be bound by these Terms in full. If you do not agree with any part of these Terms, you must not use our website. We reserve the right to restrict access to parts of our website, or the entire website, at our discretion.

Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Baldyne Engineering Services or its content suppliers and is protected by international copyright laws. You may not reproduce, duplicate, copy, sell, or otherwise exploit our website or any content for any commercial purpose without our express written consent. Some images used on our website are freely available and provided by Pexels.

Confidentiality

Any personal or proprietary information you provide through our website will be treated with strict confidentiality. We will not disclose such information to third parties except as required by law or with your explicit consent. This includes your contact details and any information shared through our contact forms.

Liability

The information provided on this website is intended for general informational purposes only. While we strive to ensure that the information on our website is accurate and up-to-date, we accept no liability for any loss or damage arising directly or indirectly from the use of this website or the information contained herein.

Amendments

We reserve the right to amend these Terms at any time. Any such amendments will be posted on this page and will take effect immediately upon posting. Continued use of the website will be deemed acceptance of the updated or amended Terms. We recommend that you review this page periodically to stay informed about our Terms.

Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes arising from or related to these Terms or your use of the website will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Privacy Policy for Baldyne Engineering Services Website

Introduction

We are committed to protecting the privacy of visitors to our website. This Privacy Policy (“Policy”) explains how we handle your personal data when you visit and interact with our website. As a data controller, we determine the purposes and means of processing your personal data in compliance with applicable data protection laws.

1. Data Collection

We collect personal information when you interact with us, such as when you:

  • Request a quote
  • Submit a form via our website
  • Contact us regarding your vehicle or services

The personal information we may collect includes:

  • Name
  • Contact details (email, phone number)
  • Vehicle information (make, model, registration details)
  • Any other relevant information provided by you in forms or inquiries

We may also collect certain technical information about your visit to our website, including your IP address and browsing behavior, via cookies and third-party analytics (e.g., Google Analytics, Microsoft Clarity).

2. How We Use Your Data

Your personal data is used solely for the purposes of:

  • Contacting you in relation to your vehicle, the quote you’ve requested, or any form submissions you’ve made
  • Managing your account and service requests
  • Improving our services and website performance using analytics
  • Responding to your inquiries and providing customer support

3. Data Sharing

We will not sell your data to any third parties. However, we may share your information with:

  • Service Partners: In the event that your vehicle’s work is outsourced to another business or individual, we may need to pass your information to trusted partners. This is solely to ensure the work is completed efficiently.
  • Payment Processors: Payments are processed via Stripe, and we do not store any payment information ourselves. All transactions are handled securely by Stripe in accordance with their privacy policy.

4. Cookies

Our website uses cookies to enhance your browsing experience and to track session data for user navigation. Cookies also enable analytics tools such as Google Analytics and Microsoft Clarity to help us understand user behavior and improve our site’s performance. You can disable cookies through your browser settings if you prefer not to have them stored on your device.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you wish to have your information deleted, you can contact us at info[at]apexxengines.co.uk.

6. Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

  • Right of Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete data.
  • Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
  • Right to Restrict Processing: You can request the restriction of your data processing under certain conditions.
  • Right to Data Portability: You can request that we transfer your data to another service provider in a structured, commonly used format.
  • Right to Object: You can object to the processing of your data in certain situations.

To exercise any of these rights, please contact us at info[at]apexxengines.co.uk.

7. Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. This includes secure data storage systems and encryption where applicable.

8. Third-Party Services

We may use third-party services like Google Analytics, Microsoft Clarity, and Stripe. These services may collect data such as your IP address, user behavior, and payment details as governed by their respective privacy policies. For more details, please refer to:

9. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our services or legal requirements. Any changes will be posted on this page, and where appropriate, we will notify you via email.